[Classclimate-users] FW: Withdrawn students showing up in labs and recitations - Class Climate ISSUE=328736 PROJ=47
Tedesco, Michael
tedesco at ohio.edu
Wed Nov 26 11:06:14 EST 2014
All,
OIT has been notified of this issue. In the meantime, you should be able to change the number of students enrolled in the Class Climate tool to the correct number.
Thanks,
Michael Tedesco
IT Support Specialist
College of Arts and Sciences Dean's Office
201 Wilson Hall Admin
Ohio University
Athens, OH 45701-2979
tedesco at ohio.edu<applewebdata://001D48B9-61E3-45E6-B688-271F575A2C8E/tedesco@ohio.edu>
W: 740-593-2855
C: 740-590-9288
ohio.edu/people/tedesco/<http://www.ohio.edu/people/tedesco/>
From: Footprints Service and Support Tickets <ithelp at support.oit.ohio.edu<mailto:ithelp at support.oit.ohio.edu>>
Reply-To: Footprints Service and Support Tickets <ithelp at support.oit.ohio.edu<mailto:ithelp at support.oit.ohio.edu>>
Date: Wednesday, November 26, 2014 at 10:59 AM
To: Michael Tedesco <tedesco at ohio.edu<mailto:tedesco at ohio.edu>>
Subject: Withdrawn students showing up in labs and recitations - Class Climate ISSUE=328736 PROJ=47
When replying, type your text above this line.
________________________________
Notification of Issue Registration
A list of all changes to this issue are in the complete history at the bottom of this message.
This update was submitted by Michael Tedesco / tedesco at ohio.edu<mailto:tedesco at ohio.edu>
Workspace: IT Issue Tracking
Issue: Withdrawn students showing up in labs and recitations - Class Climate
Issue Number: 328736
Priority: Urgent Status: Open
Date: 11/26/2014 Time: 10:58:59
Created By: Michael Tedesco
Click here to view Issue in Browser<https://support.oit.ohio.edu/MRcgi/MRlogin.pl?DL=328736DA47>
Description:
Entered on 11/26/2014 at 10:58:58 EST (GMT-0500) by Michael Tedesco:
The most recent data upload includes withdrawn students in labs and recitations which has created a disparity between the number of students enrolled and the number of surveys created. (see below). Please scrub withdrawn students from all instances of courses and labs, etc.
"I have been able to confirm that the withdrawn students are still in lab sections as well as recitations. I also noticed that seminars still have withdrawn students." Geography
"Faculty & Advising Center was showing there were five, but when you check, that included people who had withdrawn so the courses only actually had 4 and didn’t load." - College of Education
"I keep getting a message that tells me I have too many emails for the number of students in the class, it keeps happening.
Faculty and Advising Center says there are 17 in the class, ClassClimate says there are 16" - Theater
Current Assignees: Desktop Support, Randy Nogrady, Michael Tedesco, Judith Burke, Megan Gadbau-Myers
CC(s): (this edit only) hatchl at ohio.edu<mailto:hatchl at ohio.edu>, scanlant at ohio.edu<mailto:scanlant at ohio.edu>
Issue Information:
Severity: All Faculty/Staff Process Type: Service
Request Type: Other Applications Request Details: Class Climate
RFC Required?: Off Alternate Contact: No
Contact Information:
User ID: tedesco First Name: Michael
Last Name: Tedesco Email Address: tedesco at ohio.edu<mailto:tedesco at ohio.edu>
Phone Number: (740)593-2855 Department: Arts and Sciences, Dean's
Office
Address/Location: Wilson Hall Administrative Bui
lding$201$Athens, OH 45701$Uni
ted States Campus: Athens Campus
OU Status: Faculty and Staff Title/Rank: IT Support Specialist
Planning Unit: College of Arts and Sciences
Complete History:
Date Time User Action
11/26/2014 10:58 AM Michael Tedesco Initial I5_Not Billable:
Initial Update Account?: No
Initial Serv
11/26/2014 10:58 AM Michael Tedesco ice Charge?: 0.00
Initial I6_Not Billable:
Initial I7_Not Billable:
Initial I8_Not Billable:
Initial I9_Not Billable:
Initial I10_Not Billable:
Initial I11_Not Billable:
Initial I12_Not Billable:
Initial I13_Not Billable:
Initial I14_Not Billable:
Initial I15_Not Billable:
Initial I16_Not Billable:
Initial I17_Not Billable:
Initial I18_Not Billable:
Initial I19_Not Billable:
Initial I20_Not Billable:
Initial Delivery Charge?: 0.00
Initial RFC Required?: Off
Initial Last Name: Tedesco
Initial First Name: Michael
Initial Email Address: tedesco at ohio.edu<mailto:tedesco at ohio.edu>
Initial User ID: tedesco
Initial Phone Number: (740)593-2855
Initial Address/Location: Wilson Hall Administrative Building$201$Athens, OH 45701$United States
Initial Campus: Athens Campus
Initial OU Status: Faculty and Staff
Initial Title/Rank: IT Support Specialist
Initial Department: Arts and Sciences, Dean's Office
Initial Planning Unit: College of Arts and Sciences
11/26/2014 10:58 AM Michael Tedesco Added Assignee : Judith Burke Megan Gadbau-Myers
11/26/2014 10:58 AM Escalated Escalated: Oracle to Oracle Number - Add to Billing Scrn
11/26/2014 10:58 AM Escalated Changed Oracle Account Number to
11/26/2014 10:58 AM Escalated Changed Update Account? to No
11/26/2014 10:58 AM Escalated Escalated: Wilson Hall - CAS Issue
11/26/2014 10:58 AM Escalated Added Assignee : Desktop Support Randy Nogrady Michael Tedesco
11/26/2014 10:58 AM Escalated Changed Status to Open from Open
11/26/2014 10:58 AM Escalated Escalated: Nogrady Notification - Unassigned Urgent DS
11/26/2014 10:58 AM Escalated Escalation email sent: crawforj at ohio.edu<mailto:crawforj at ohio.edu> 7407772340 at VTEXT.COM<mailto:7407772340 at VTEXT.COM>
11/26/2014 10:58 AM Escalated Escalated: Nogrady Notification - ASSIGNED and Urg/Emer
11/26/2014 10:58 AM Escalated Escalation email sent: crawforj at ohio.edu<mailto:crawforj at ohio.edu>
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