<html><head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; color: rgb(0, 0, 0); font-size: 14px; font-family: Calibri, sans-serif;"><div><div>All, </div><div><br></div><div>OIT has been notified of this issue. In the meantime, you should be able to change the number of students enrolled in the Class Climate tool to the correct number. </div><div><br></div><div>Thanks, </div><div><br></div><div><div><p style="margin: 0px; font-family: Calibri;">Michael Tedesco</p><p style="margin: 0px; font-family: Calibri; min-height: 17px;"><br></p><p style="margin: 0px; font-family: Calibri;">IT Support Specialist</p><p style="margin: 0px; font-family: Calibri;">College of Arts and Sciences Dean's Office </p><p style="margin: 0px; font-family: Calibri;">201 Wilson Hall Admin</p><p style="margin: 0px; font-family: Calibri;">Ohio University</p><p style="margin: 0px; font-family: Calibri;">Athens, OH 45701-2979</p><p style="margin: 0px; font-family: Calibri; min-height: 17px;"><br></p><p style="margin: 0px; font-family: Calibri; min-height: 17px;"><a href="applewebdata://001D48B9-61E3-45E6-B688-271F575A2C8E/tedesco@ohio.edu" style="color: rgb(149, 79, 114);">tedesco@ohio.edu</a></p><p style="margin: 0px; font-family: Calibri; min-height: 17px;">W: 740-593-2855</p><p style="margin: 0px; font-family: Calibri; min-height: 17px;"><span style="font-family: Calibri, sans-serif;">C: 740-590-9288</span></p><p style="margin: 0px; min-height: 17px;"><a href="http://www.ohio.edu/people/tedesco/" style="color: rgb(149, 79, 114); font-family: Calibri;">ohio.edu/people/tedesco/</a></p></div><div><br></div></div></div><div><br></div><span id="OLK_SRC_BODY_SECTION"><div style="font-family:Calibri; font-size:11pt; text-align:left; color:black; BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; PADDING-BOTTOM: 0in; PADDING-LEFT: 0in; PADDING-RIGHT: 0in; BORDER-TOP: #b5c4df 1pt solid; BORDER-RIGHT: medium none; PADDING-TOP: 3pt"><span style="font-weight:bold">From: </span> Footprints Service and Support Tickets <<a href="mailto:ithelp@support.oit.ohio.edu">ithelp@support.oit.ohio.edu</a>><br><span style="font-weight:bold">Reply-To: </span> Footprints Service and Support Tickets <<a href="mailto:ithelp@support.oit.ohio.edu">ithelp@support.oit.ohio.edu</a>><br><span style="font-weight:bold">Date: </span> Wednesday, November 26, 2014 at 10:59 AM<br><span style="font-weight:bold">To: </span> Michael Tedesco <<a href="mailto:tedesco@ohio.edu">tedesco@ohio.edu</a>><br><span style="font-weight:bold">Subject: </span> Withdrawn students showing up in labs and recitations - Class Climate ISSUE=328736 PROJ=47<br></div><div><br></div><div><div><font face="Verdana,Arial,Helvetica,sans-serif" size="2">When replying, type your text above this line.
<hr><b>Notification of Issue Registration</b> <br><br>
A list of all changes to this issue are in the complete history at the bottom of this message.<br><br>
This update was submitted by Michael Tedesco / <a href="mailto:tedesco@ohio.edu">tedesco@ohio.edu</a>
<p><table border="0" cellpadding="0" cellspacing="0"><tbody><tr><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2"><b>Workspace:
</b></font></td><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">IT Issue Tracking
</font></td></tr><tr><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2"><b>Issue:
</b></font></td><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Withdrawn students showing up in labs and recitations - Class Climate
</font></td></tr><tr><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2"><b>Issue Number:
</b></font></td><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">328736
</font></td></tr></tbody></table><br><table border="0" cellpadding="0" cellspacing="0"><tbody><tr><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2"><b>Priority:
</b></font></td><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Urgent
</font></td><td> </td><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2"><b>Status:
</b></font></td><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Open
</font></td></tr><tr><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2"><b>Date:
</b></font></td><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">11/26/2014
</font></td><td> </td><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2"><b>Time:
</b></font></td><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">10:58:59
</font></td></tr><tr><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2"><b>Created By:
</b></font></td><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Michael Tedesco
</font></td><td> </td></tr></tbody></table><br><a href="https://support.oit.ohio.edu/MRcgi/MRlogin.pl?DL=328736DA47">Click here to view Issue in Browser</a></p><p><b>Description:</b><br><i>Entered on 11/26/2014 at 10:58:58 EST (GMT-0500) by Michael Tedesco:</i><br><!-- P removed for email formatting -->The most recent data upload includes withdrawn students in labs and recitations which has created a disparity between the number of students enrolled and the number of surveys created. (see below). Please scrub withdrawn
students from all instances of courses and labs, etc. <br><!-- /P changed to BR for email formatting --><!-- P removed for email formatting --> <br><!-- /P changed to BR for email formatting --><!-- P removed for email formatting --><span style="font-family: Calibri, sans-serif; font-size: 14px;">"I have been able to confirm that the withdrawn students are still in lab sections as well as recitations.
I also noticed that seminars still have withdrawn students." Geography<br><br>
"</span><span style="font-family: Calibri, sans-serif; font-size: 15px;">Faculty & Advising Center was showing there were five, but when you check, that included people who had withdrawn so the courses only actually had 4 and didn’t load." - College of Education<br><br></span><span style="font-family: Calibri, sans-serif; font-size: 14px;">"</span><span style="font-family: Calibri, sans-serif; font-size: 11pt;">I keep getting a message that tells me I have too many emails for the number of students in the class, it keeps
happening.</span><br><!-- /P changed to BR for email formatting --></p><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;">
<br><!-- /P changed to BR for email formatting --><!-- P removed for email formatting --><span style="font-family: Calibri, sans-serif; font-size: 11pt;">Faculty and Advising Center says there are 17 in the class, ClassClimate says there are 16" - Theater</span><span style="font-family: Calibri, sans-serif; font-size: 14px;"> </span><br><!-- /P changed to BR for email formatting --></p><p><b>Current Assignees:</b> Desktop Support, Randy Nogrady, Michael Tedesco, Judith Burke, Megan Gadbau-Myers
</p><p><b>CC(s):</b> (this edit only) <a href="mailto:hatchl@ohio.edu">hatchl@ohio.edu</a>, <a href="mailto:scanlant@ohio.edu">scanlant@ohio.edu</a> </p><p><b>Issue Information:</b> </p><p><table border="0" cellpadding="0" cellspacing="0"><tbody><tr><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2"><b>Severity:
</b></font></td><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">All Faculty/Staff
</font></td><td> </td><td valign="TOP" align="LEFT"><b><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Process Type:
</font></b></td><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Service
</font></td></tr><tr><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2"><b>Request Type:
</b></font></td><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Other Applications
</font></td><td> </td><td valign="TOP" align="LEFT"><b><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Request Details:
</font></b></td><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Class Climate
</font></td></tr><tr><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2"><b>RFC Required?:
</b></font></td><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Off
</font></td><td> </td><td valign="TOP" align="LEFT"><b><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Alternate Contact:
</font></b></td><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">No
</font></td></tr></tbody></table></p><p><b>Contact Information:</b> </p><p><table border="0" cellpadding="0" cellspacing="0"><tbody><tr><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2"><b>User ID:
</b></font></td><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">tedesco
</font></td><td> </td><td valign="TOP" align="LEFT"><b><font face="Verdana,Arial,Helvetica,sans-serif" size="2">First Name:
</font></b></td><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Michael
</font></td></tr><tr><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2"><b>Last Name:
</b></font></td><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Tedesco
</font></td><td> </td><td valign="TOP" align="LEFT"><b><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Email Address:
</font></b></td><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2"><a href="mailto:tedesco@ohio.edu">tedesco@ohio.edu</a></font></td></tr><tr><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2"><b>Phone Number:
</b></font></td><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">(740)593-2855
</font></td><td> </td><td valign="TOP" align="LEFT"><b><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Department:
</font></b></td><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Arts and Sciences, Dean's
<br>
Office </font></td></tr><tr><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2"><b>Address/Location:
</b></font></td><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Wilson Hall Administrative Bui<br>
lding$201$Athens, OH 45701$Uni<br>
ted States </font></td><td> </td><td valign="TOP" align="LEFT"><b><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Campus:
</font></b></td><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Athens Campus
</font></td></tr><tr><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2"><b>OU Status:
</b></font></td><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Faculty and Staff
</font></td><td> </td><td valign="TOP" align="LEFT"><b><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Title/Rank:
</font></b></td><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">IT Support Specialist
</font></td></tr><tr><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2"><b>Planning Unit:
</b></font></td><td valign="TOP" align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">College of Arts and Sciences
</font></td><td> </td></tr></tbody></table></p><p><b>Complete History:</b> <br><table border="0" cellpadding="2" cellspacing="2"><tbody><tr><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2"><b>Date</b></font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2"><b>Time</b></font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2"><b>User</b></font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2"><b>Action</b></font></td></tr><tr><td align="LEFT" valign="TOP"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">11/26/2014 </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">10:58 AM </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Michael Tedesco </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Initial I5_Not Billable:
<br>
Initial Update Account?: No<br>
Initial Serv</font></td></tr><tr><td align="LEFT" valign="TOP"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">11/26/2014 </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">10:58 AM </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Michael Tedesco </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">ice Charge?: 0.00<br>
Initial I6_Not Billable: <br>
Initial I7_Not Billable: <br>
Initial I8_Not Billable: <br>
Initial I9_Not Billable: <br>
Initial I10_Not Billable: <br>
Initial I11_Not Billable: <br>
Initial I12_Not Billable: <br>
Initial I13_Not Billable: <br>
Initial I14_Not Billable: <br>
Initial I15_Not Billable: <br>
Initial I16_Not Billable: <br>
Initial I17_Not Billable: <br>
Initial I18_Not Billable: <br>
Initial I19_Not Billable: <br>
Initial I20_Not Billable: <br>
Initial Delivery Charge?: 0.00<br>
Initial RFC Required?: Off<br>
Initial Last Name: Tedesco<br>
Initial First Name: Michael<br>
Initial Email Address: <a href="mailto:tedesco@ohio.edu">tedesco@ohio.edu</a><br>
Initial User ID: tedesco<br>
Initial Phone Number: (740)593-2855<br>
Initial Address/Location: Wilson Hall Administrative Building$201$Athens, OH 45701$United States<br>
Initial Campus: Athens Campus<br>
Initial OU Status: Faculty and Staff<br>
Initial Title/Rank: IT Support Specialist<br>
Initial Department: Arts and Sciences, Dean's Office<br>
Initial Planning Unit: College of Arts and Sciences</font></td></tr><tr><td align="LEFT" valign="TOP"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">11/26/2014 </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">10:58 AM </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Michael Tedesco </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Added Assignee : Judith Burke Megan Gadbau-Myers</font></td></tr><tr><td align="LEFT" valign="TOP"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">11/26/2014 </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">10:58 AM </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Escalated </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Escalated: Oracle to Oracle Number - Add to Billing Scrn</font></td></tr><tr><td align="LEFT" valign="TOP"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">11/26/2014 </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">10:58 AM </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Escalated </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Changed Oracle Account Number to</font></td></tr><tr><td align="LEFT" valign="TOP"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">11/26/2014 </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">10:58 AM </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Escalated </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Changed Update Account? to No</font></td></tr><tr><td align="LEFT" valign="TOP"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">11/26/2014 </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">10:58 AM </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Escalated </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Escalated: Wilson Hall - CAS Issue</font></td></tr><tr><td align="LEFT" valign="TOP"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">11/26/2014 </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">10:58 AM </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Escalated </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Added Assignee : Desktop Support Randy Nogrady Michael Tedesco</font></td></tr><tr><td align="LEFT" valign="TOP"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">11/26/2014 </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">10:58 AM </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Escalated </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Changed Status to Open from Open</font></td></tr><tr><td align="LEFT" valign="TOP"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">11/26/2014 </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">10:58 AM </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Escalated </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Escalated: Nogrady Notification - Unassigned Urgent DS</font></td></tr><tr><td align="LEFT" valign="TOP"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">11/26/2014 </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">10:58 AM </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Escalated </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Escalation email sent: <a href="mailto:crawforj@ohio.edu">crawforj@ohio.edu</a> <a href="mailto:7407772340@VTEXT.COM">7407772340@VTEXT.COM</a></font></td></tr><tr><td align="LEFT" valign="TOP"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">11/26/2014 </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">10:58 AM </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Escalated </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Escalated: Nogrady Notification - ASSIGNED and Urg/Emer</font></td></tr><tr><td align="LEFT" valign="TOP"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">11/26/2014 </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">10:58 AM </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Escalated </font></td><td align="LEFT"><font face="Verdana,Arial,Helvetica,sans-serif" size="2">Escalation email sent: <a href="mailto:crawforj@ohio.edu">crawforj@ohio.edu</a></font></td></tr></tbody></table></p></font><p><font face="Verdana,Arial,Helvetica,sans-serif" size="2"></font></p></div></div></span></body></html>