[Ouretail] CONS 4953: Workshop in Customer Service ONLINE for SU 2nd Session

Paulins, Ann paulins at ohio.edu
Wed Jun 5 14:24:15 EDT 2013


An online course:  Workshop in Customer Service (CONS 4953) is being offered for Second Summer Session 2013. This course explores the various aspects of the Customer Service profession. At the end of the course, you will have the opportunity to gain a certificate in Customer Service excellence. This certification, issued by the National Retail Federation, shows a current or potential employer that you're knowledgeable, and well-exercised in the area of Customer Service (course fee covers cost of national test).

This course is well positioned to fit elective curriculum needs (such as business, communication, visual requirements in RFPD) and is a required course in the Customer Service minor.

The instructor is Connor Goddard.

You are encouraged to enroll!


-          Dr. P

V. Ann Paulins, Ph.D.
Associate Dean for Academic Engagement and Outreach
The Gladys W. and David H. Patton College of Education
Ohio University
133 McCracken Hall
Athens, OH  45701
ph: 740.593.0253
fax: 740.593.0569

paulins at ohio.edu<mailto:e-mailname at ohio.edu>
www.cehs.ohio.edu<http://www.cehs.ohio.edu/>
http://www.facebook.com/PattonCEHS
http://twitter.com/PattonCEHS

[cid:image001.png at 01CE61F8.5B994C80]
The best student-centered learning experience in America.



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