[Classclimate-users] Class Climate, degraded performance, 4/18/16, 11:13am

[IT Notices]

The Class Climate slowness on 4/18 was caused by high traffic load (90+ surveys active simultaneously). We will investigate whether it is possible to improve the way Class Climate handles peak demand.

Performance returned to normal the following day when fewer sessions were active at the same time.

________________________________
From: IT Notices
Sent: Monday, April 18, 2016 12:22 PM
To: IT Notifications List; classclimate-users at listserv.ohio.edu
Subject: Class Climate, degraded performance, 4/18/16, 11:13am


AFFECTED SERVICES
  Class Climate

IMPACT
  Degraded performance

We currently have a support ticket in with the vendor to investigate slowness.


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For questions or follow up, please use one of the following methods:

  *   Call the OIT Service Desk at 740-593-1222
  *   Submit a request at https://www.ohio.edu/oitech

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