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<p>The Class Climate slowness on 4/18 was caused by high traffic load (90+ surveys active simultaneously). We will investigate whether it is possible to improve the way Class Climate handles peak demand.</p>
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Performance returned to normal the following day when fewer sessions were active at the same time.<br>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> IT Notices<br>
<b>Sent:</b> Monday, April 18, 2016 12:22 PM<br>
<b>To:</b> IT Notifications List; classclimate-users@listserv.ohio.edu<br>
<b>Subject:</b> Class Climate, degraded performance, 4/18/16, 11:13am</font>
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<div>AFFECTED SERVICES</div>
<div> Class Climate</div>
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<div>IMPACT</div>
<div> Degraded performance</div>
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We currently have a support ticket in with the vendor to investigate slowness.
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<p class="p1"><span class="s1">For questions or follow up, please use one of the following methods:</span></p>
<ul class="ul1">
<li class="li1"><span class="s1">Call the OIT Service Desk at 740-593-1222</span>
</li><li class="li3"><span class="s2"></span><span class="s3">Submit a request at <a href="https://www.ohio.edu/oitech" id="LPNoLP">
<span class="s4">https://www.ohio.edu/oitech</span></a></span> </li></ul>
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<p class="p1"><span class="s1">Ohio University</span></p>
<p class="p1"><span class="s1">Office of Information Technology</span></p>
<p class="p1"><span class="s1">T: 740-593-1222</span></p>
<p class="p1"><span class="s1">F: 740-593-1944</span></p>
<p class="p3"><span class="s6"><a href="https://www.ohio.edu/oit/outage" id="LPNoLP">https://www.ohio.edu/oit/outage</a></span><span class="s3"> |
<a href="https://twitter.com/ohioit" id="LPNoLP"><span class="s4">https://twitter.com/ohioit</span></a> </span></p>
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