[Classclimate-users] Grad section didn't receive-- how to "add course"

Bennett, Ann bennetta at ohio.edu
Thu Dec 4 12:04:04 EST 2014


When I wasn't able to reach Jan :), I called the help desk ... then had to hang up during the transfer of the call...  and got an email!
Which resulted in this info:


Open the subunit to view the list of instructors and click on the number in the CO column next to the instructor of the class you want to add.  You should see "Courses of <instructor's name>" at the top of this screen and the list of courses.  At the very bottom of the list, there is a button, "Create new course."  Click this button.  Now enter the relevant information into at least the required fields (red asterisk), but I recommend also including the Evaluation Period (Fall 14-15 in this case) and the Course Type.  Next click the "Administrate Participants" button out to the right.  On this page, you can try importing a CSV file of just the students' email addresses, or you can add them individually by clicking the "Add" button and pasting a student email into the "Email" field, then clicking the "Search" button.  The address will show up in the "Email" field of the "Details of the participants" section (for some reason it won't let you simply add the email to the second field--you have to search it), then you can click "Save" (no need to add any other details) and repeat the process for each student email.


Megan Myers

IT Support Specialist

Emerging Technologies Services,

Customer Support Services

Office of Information Technology,

Ohio University

gadbau-m at ohio.edu<mailto:gadbau-m at ohio.edu> <mailto:gadbau- at ohio.edu>

740.593.1222


Worked for me - hope it helps someone else having this difficulty.
Happy Thursday,
Ann

From: classclimate-users-bounces at listserv.ohio.edu [mailto:classclimate-users-bounces at listserv.ohio.edu] On Behalf Of Bateman, Jill
Sent: Thursday, December 04, 2014 11:45 AM
To: Users of the Scantron ClassClimate survey tool
Subject: Re: [Classclimate-users] Grad section didn't receive course eval email

Daphne,

You can go into scheduled tasks and choose your subunit, then look through your courses and see if there are any errors or any surveys that closed early by accident. If there are errors, you may be able to fix them and let the system send an extra reminder out.

As a general practice, I always check scheduled tasks after generating each survey to see if there are any errors.



If that doesn't solve it, you may need to check with OIT.



Jill

From: <Metts>, Daphne <metts at ohio.edu<mailto:metts at ohio.edu>>
Reply-To: Users of the Scantron ClassClimate survey tool <classclimate-users at listserv.ohio.edu<mailto:classclimate-users at listserv.ohio.edu>>
Date: Thursday, December 4, 2014 at 10:39 AM
To: Users of the Scantron ClassClimate survey tool <classclimate-users at listserv.ohio.edu<mailto:classclimate-users at listserv.ohio.edu>>
Subject: Re: [Classclimate-users] Grad section didn't receive course eval email


I have a student who says she receives an error message each time she attempts to click on the link for any of her class evaluations, not just English courses.  Anybody else have this problem?

Daphne
On Dec 3, 2014, at 4:51 PM, Shostak, Marlene <shostakm at ohio.edu<mailto:shostakm at ohio.edu>> wrote:


Dear Classclimate users,

The students in one of our grad classes did not receive the emails to evaluate their class and it wasn't in their spam folder.  I looked in Classclimate and discovered that surveys for this class were not generated and were not deployed.  This class is combined with an undergrad section, and the grad section has only 2 grad students in it.  Is that why it wasn't included in the fall semester course evaluations?  Can I do anything about it now?

Thank you.

Marlene Shostak
~~~~~~~~~~~~~~~~~~~
Marlene Shostak
Department Administrator
School of Visual Communication
Seigfred Hall 301
1 Ohio University
Athens, OH  45701
T:  740-597-1332
F:  740-593-0190
<www.viscom.ohiou.edu<http://www.viscom.ohiou.edu>>
<shostakm at ohio.edu<mailto:shostakm at ohio.edu>>
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