[Classclimate-users] Grad section didn't receive course eval email

[Bateman, Jill]

Daphne,

You can go into scheduled tasks and choose your subunit, then look through your courses and see if there are any errors or any surveys that closed early by accident. If there are errors, you may be able to fix them and let the system send an extra reminder out.

As a general practice, I always check scheduled tasks after generating each survey to see if there are any errors.


If that doesn’t solve it, you may need to check with OIT.


Jill

From: <Metts>, Daphne <metts at ohio.edu<mailto:metts at ohio.edu>>
Reply-To: Users of the Scantron ClassClimate survey tool <classclimate-users at listserv.ohio.edu<mailto:classclimate-users at listserv.ohio.edu>>
Date: Thursday, December 4, 2014 at 10:39 AM
To: Users of the Scantron ClassClimate survey tool <classclimate-users at listserv.ohio.edu<mailto:classclimate-users at listserv.ohio.edu>>
Subject: Re: [Classclimate-users] Grad section didn't receive course eval email


I have a student who says she receives an error message each time she attempts to click on the link for any of her class evaluations, not just English courses.  Anybody else have this problem?

Daphne

On Dec 3, 2014, at 4:51 PM, Shostak, Marlene <shostakm at ohio.edu<mailto:shostakm at ohio.edu>> wrote:

Dear Classclimate users,

The students in one of our grad classes did not receive the emails to evaluate their class and it wasn't in their spam folder.  I looked in Classclimate and discovered that surveys for this class were not generated and were not deployed.  This class is combined with an undergrad section, and the grad section has only 2 grad students in it.  Is that why it wasn't included in the fall semester course evaluations?  Can I do anything about it now?

Thank you.

Marlene Shostak
~~~~~~~~~~~~~~~~~~~
Marlene Shostak
Department Administrator
School of Visual Communication
Seigfred Hall 301
1 Ohio University
Athens, OH  45701
T:  740-597-1332
F:  740-593-0190
<www.viscom.ohiou.edu<http://www.viscom.ohiou.edu>>
<shostakm at ohio.edu<mailto:shostakm at ohio.edu>>
_______________________________________________
Classclimate-users mailing list
Classclimate-users at listserv.ohio.edu<mailto:Classclimate-users at listserv.ohio.edu>
http://listserv.ohio.edu/mailman/listinfo/classclimate-users

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://listserv.ohio.edu/pipermail/classclimate-users/attachments/20141204/3cc948b1/attachment.html