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<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; color: rgb(0, 0, 0); font-size: 14px; font-family: Calibri, sans-serif;"><div><div>Daphne,</div><div><br></div><div>You can go into scheduled tasks and choose your subunit, then look through your courses and see if there are any errors or any surveys that closed early by accident. If there are errors, you may be able to fix them and let the system send an extra reminder out.</div><div><br></div><div>As a general practice, I always check scheduled tasks after generating each survey to see if there are any errors. </div><div><p style="margin: 0in 0in 0.0001pt; background-color: white;"><br></p><p style="margin: 0in 0in 0.0001pt; background-color: white;">If that doesn’t solve it, you may need to check with OIT.</p><p style="margin: 0in 0in 0.0001pt; background-color: white;"><br></p><p style="margin: 0in 0in 0.0001pt; background-color: white;">Jill</p><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt;"><span style="text-decoration: underline; font-size: 10.5pt; color: blue; "></span></p><p></p></div></div><div><br></div><span id="OLK_SRC_BODY_SECTION"><div style="font-family:Calibri; font-size:11pt; text-align:left; color:black; BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; PADDING-BOTTOM: 0in; PADDING-LEFT: 0in; PADDING-RIGHT: 0in; BORDER-TOP: #b5c4df 1pt solid; BORDER-RIGHT: medium none; PADDING-TOP: 3pt"><span style="font-weight:bold">From: </span> <Metts>, Daphne <<a href="mailto:metts@ohio.edu">metts@ohio.edu</a>><br><span style="font-weight:bold">Reply-To: </span> Users of the Scantron ClassClimate survey tool <<a href="mailto:classclimate-users@listserv.ohio.edu">classclimate-users@listserv.ohio.edu</a>><br><span style="font-weight:bold">Date: </span> Thursday, December 4, 2014 at 10:39 AM<br><span style="font-weight:bold">To: </span> Users of the Scantron ClassClimate survey tool <<a href="mailto:classclimate-users@listserv.ohio.edu">classclimate-users@listserv.ohio.edu</a>><br><span style="font-weight:bold">Subject: </span> Re: [Classclimate-users] Grad section didn't receive course eval email<br></div><div><br></div><div><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;"><div><br></div>
I have a student who says she receives an error message each time she attempts to click on the link for any of her class evaluations, not just English courses. Anybody else have this problem?
<div><br></div><div>Daphne<br><br><div><div>On Dec 3, 2014, at 4:51 PM, Shostak, Marlene <<a href="mailto:shostakm@ohio.edu">shostakm@ohio.edu</a>> wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; font-size: 14px; font-family: Calibri, sans-serif;"><div>Dear Classclimate users,</div><div><br></div><div>The students in one of our grad classes did not receive the emails to evaluate their class and it wasn't in their spam folder. I looked in Classclimate and discovered that surveys for this class were not generated and were not deployed. This class is
combined with an undergrad section, and the grad section has only 2 grad students in it. Is that why it wasn't included in the fall semester course evaluations? Can I do anything about it now?</div><div><br></div><div>Thank you.</div><div><br></div><div>Marlene Shostak</div><div><div style="font-family: Calibri, sans-serif; "><font class="Apple-style-span" color="rgb(0, 0, 0)" face="Cambria">~~~~~~~~~~~~~~~~~~~</font></div><div style="font-family: Calibri, sans-serif; "><font class="Apple-style-span" color="rgb(0, 0, 0)" face="Cambria">Marlene Shostak</font></div><div style="font-family: Calibri, sans-serif; "><font class="Apple-style-span" color="rgb(0, 0, 0)" face="Cambria">Department Administrator</font></div><div style="font-family: Calibri, sans-serif; "><font class="Apple-style-span" color="rgb(0, 0, 0)" face="Cambria">School of Visual Communication</font></div><div style="font-family: Calibri, sans-serif; "><font class="Apple-style-span" color="rgb(0, 0, 0)" face="Cambria">Seigfred Hall 301</font></div><div style="font-family: Calibri, sans-serif; "><font class="Apple-style-span" color="rgb(0, 0, 0)" face="Cambria">1 Ohio University</font></div><div style="font-family: Calibri, sans-serif; "><font class="Apple-style-span" color="rgb(0, 0, 0)" face="Cambria">Athens, OH 45701</font></div><div style="font-family: Calibri, sans-serif; "><font class="Apple-style-span" face="Cambria">T: 740-597-1332</font></div><div style="font-family: Calibri, sans-serif; "><font class="Apple-style-span" face="Cambria">F: 740-593-0190</font></div><div style="font-family: Calibri, sans-serif; "><font class="Apple-style-span" face="Cambria"><<a href="http://www.viscom.ohiou.edu">www.viscom.ohiou.edu</a>></font></div><div style="font-family: Calibri, sans-serif; "><font class="Apple-style-span" face="Cambria"><<a href="mailto:shostakm@ohio.edu">shostakm@ohio.edu</a>></font></div></div></div>
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