[Classclimate-users] Students who don't receive email

[Shostak, Marlene]

Thank you, Shawn.
~~~~~~~~~~~~~~~~~~~
Marlene Shostak
Department Administrator
School of Visual Communication
Seigfred Hall 301
1 Ohio University
Athens, OH  45701
T:  740-597-1332
F:  740-593-0190
<www.viscom.ohiou.edu>
<shostakm at ohio.edu>




On 4/18/14 12:02 PM, "Ostermann, Shawn" <osterman at ohio.edu> wrote:

>
>In our experience, there are 2 possibilities:
>
>1) They are in a class too small to be surveyed.   Have them check with
>other students in the same class and see if THEY got the email.   This
>seems the most common problem
>2) The email went to their official university email, and they forwarded
>it someplace that called it spam, or they don't read that email, etc,
>etc.   
>
>If they filled out OTHER class surveys, then the "missing" class should
>have appeared as something else to evaluate when they finished the other
>surveys.   They really just need ONE of the email messages to do ALL of
>their surveys, but the system sends them all.   If that didn't happen,
>then either they aren't really registered for the class or it was too
>small to survey.  You should be able to double check if that turns out to
>be the case.
>
>Shawn
>
>On Apr 18, 2014, at 11:11 AM, Shostak, Marlene <shostakm at ohio.edu> wrote:
>
>> Hi everyone,
>> 
>> I apologize if I'm asking a question that's already been asked and
>>answered, but what do we do with students who are reporting they did not
>>receive the course evaluation email?
>> 
>> Thank you.
>> 
>> Marlene
>> 
>> ~~~~~~~~~~~~~~~~~~~
>> Marlene Shostak
>> Department Administrator
>> School of Visual Communication
>> Seigfred Hall 301
>> 1 Ohio University
>> Athens, OH  45701
>> T:  740-597-1332
>> F:  740-593-0190
>> <www.viscom.ohiou.edu>
>> <shostakm at ohio.edu>
>> _______________________________________________
>> Classclimate-users mailing list
>> Classclimate-users at listserv.ohio.edu
>> http://listserv.ohio.edu/mailman/listinfo/classclimate-users
>
>--------------------------------------------------------------------------
>---------------------------------------
>                              Dr. Shawn Ostermann  - Ohio University
>Associate Dean for Research, Graduate Studies, and Planning in the Russ
>College
>	 153 Stocker Center, Ohio University, Athens, Ohio  45701-2979
>    ostermann at ohio.edu -- FAX: (740)593-0659 -- Voice: (740)593-1482
>