[Ouretail] AT&T's Retail Leadership Development Program

Cavender, RayeCarol cavendr1 at ohio.edu
Thu Oct 23 12:20:49 EDT 2014


Students in RFPD,
Are you looking for an internship for spring or summer 2015 or are you searching for full-time positions for after graduation in December or May? AT&T is hiring students for their Retail Leadership Internship and is looking for post-grads to join their Retail Leadership Development Program! Both opportunities are in Atlanta. RFPD  alum, Ellen Board, is now with the company and is having a wonderful experience. She shared these opportunities with me and I am passing them along to you in hopes that internship-seeking and career-seeking students will consider applying. Below is more information on the positions. Links to apply are also provided.
Best Regards,
Dr. Cavender

Retail Leadership Development Program
Description

The multi-faceted Retail Leadership Development Program provides participants with training and experiences that will prepare them to step into retail management positions and launch a promising, progressive career with the skills and confidence that ensure success. Core components of the program which is conducted in Atlanta at AT&T's wireless division headquarters, include:

*          Intensive 6-month focus on developing leadership, management and coaching skills
*          Classroom training and practical, hands-on assignments - both individual and team-oriented
*          On-site, in-store rotations interacting and learning from our very best retail experts
*          Includes working in a retail store for 6 weeks so you are fully prepared when you graduate from the program!

Once you graduate, you will be placed in a retail store location.  There, your responsibilities will be to:
*          Develop and lead a professional retail sales team to ensure achievement of store/kiosk revenue targets, operational goals and 100% customer satisfaction.
*          Supervise the overall daily operation of a store including hiring, coaching, disciplining, and scheduling of employees to ensure cost effective and quality Store Operations.
*          Ensure customer satisfaction.
*          Maintain inventories at adequate levels, promote sales, and maintain the appearance of the store.
*          Complete accounting and paperwork associated with cash receipts and prices and conduct physical inventories.
*          Meet assigned sales performance and profitability criteria.
*          Set appropriate individual performance standards for the store/kiosk in line with national standards.
*          Develop, implement and monitor a store prospecting plan to increase sales.
*          Facilitate and participate in weekly staff training/educational sessions to increase knowledge, create high levels of motivation, and inspire team to achieve results.
*          Establish and monitor store/kiosk work schedules and staffing issues to effectively manage payroll expenses.
*          Exhibit a high level of leadership presence within all aspects of the business and other internal departments.
*          Effectively manage profit and loss responsibility for store/kiosks and protect company assets.
*          Analyze various business reports for trend analysis and strategic planning purposes.

You will be responsible for all functions of the retail store/kiosk to include sales, customer service, inventory, and technical troubleshooting. You will maintain internal visual merchandising and in-store displays and ensure store appearance meets company standards at all times.  You will analyze transactions to continuously find methods to simplify procedures, improve processes, and maximize resources.
Link to Apply<http://connect.att.jobs/georgia/retail/jobid6035131-retail-leadership-development-program-atlanta-ga-(east-region)-2015-jobs>


Retail Leadership Internship:

Position Description



AT&T Retail Leadership Interns will work closely with AT&T Retail Store Managers, who are responsible for developing and leading a professional retail sales team to achieve assigned revenue targets, operational goals, and 100% customer satisfaction.  Interns will also interact with leaders in other functional areas within AT&T.



Program Structure



The multi-faceted AT&T Retail Leadership Internship Program begins with a ten week paid assignment within AT&T markets.   This training provides high-potential college seniors with training, skills development and confidence.



Program benefits include:



*       Learning about various aspects of AT&T's business

*       Opportunity to develop supportive professional relationships

*       Working with and learning from AT&Ts key leaders

*       Challenging assignments designed to develop retail and leadership skills



Core components of the internship program include:



*          Intensive 10-week paid internship focusing on retail management and leadership

*          Overview of AT&T structure, systems and products

*          Training and practical, hands-on assignments

*          On-site, in-store rotations interacting and learning from our very best retail experts

-         3 weeks at our Corporate Offices

-         7 weeks spent working in an AT&T retail store, learning the different facets of AT&Ts product and services, mentored by a successful Retail Store Manager

*          Internship based out of Atlanta, Georgia
Link to Apply<http://connect.att.jobs/georgia/retail/jobid6041238-retail-leadership-development-program-internship-atlanta-ga-jobs>


RayeCarol Cavender, PhD
Assistant Professor
Retail Merchandising and Fashion Product Development
Grover Center E171
1 Ohio University
Athens, OH 45701-2979
T: 740-593-4918
F: 740-593-0284
http://www.ohio.edu/education/
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The best student-centered learning experience in America.


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