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<p class="MsoNormal">I’ve just gotten off of the phone with the vendor. The problem has been identified as a bug in version 8 of the class climate software. The reason that the courses and users duplicated is that the bug loads everything as non-anonymous.
As a result, I am deleting all of the non-anonymous courses. We will then apply a patch to fix the bug. When the patch is complete we will re-load the courses in the system. If all goes well, we expect this to be completed by the close of business today.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">It appears that a number of you have started building your surveys for these courses, I apologize, but in order to fix the duplicate and anonymity issue I will need for you to redeploy those surveys once our work is complete.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">There are 20 courses that are listed as having student responses to their surveys. I will be downloading a copy of the responses before those courses are deleted, and will be reaching out to the subunit admins with the data.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Michelle<o:p></o:p></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Classclimate-users <classclimate-users-bounces@listserv.ohio.edu>
<b>On Behalf Of </b>Donaldson, Michelle<br>
<b>Sent:</b> Tuesday, November 19, 2019 3:22 PM<br>
<b>To:</b> Users of the Scantron ClassClimate survey tool <classclimate-users@listserv.ohio.edu><br>
<b>Subject:</b> Re: [Classclimate-users] Updates<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Unfortunately, we do not yet have a resolution for this issue. We are still working with the vendor and will provide an update as soon as additional information becomes available.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Michelle<o:p></o:p></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Classclimate-users <<a href="mailto:classclimate-users-bounces@listserv.ohio.edu">classclimate-users-bounces@listserv.ohio.edu</a>>
<b>On Behalf Of </b>Donaldson, Michelle<br>
<b>Sent:</b> Monday, November 18, 2019 2:17 PM<br>
<b>To:</b> Users of the Scantron ClassClimate survey tool <<a href="mailto:classclimate-users@listserv.ohio.edu">classclimate-users@listserv.ohio.edu</a>><br>
<b>Subject:</b> Re: [Classclimate-users] Updates<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I wanted to provide an update. The issue with the duplicate instructors seems to be impacting the entirety of today’s data feed. We have escalated to the vendor for assistance. I would recommend holding off on sending out any surveys
until we have the duplicates resolved. I will update you as soon I have an additional information to share.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Michelle<o:p></o:p></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Classclimate-users <<a href="mailto:classclimate-users-bounces@listserv.ohio.edu">classclimate-users-bounces@listserv.ohio.edu</a>>
<b>On Behalf Of </b>Donaldson, Michelle<br>
<b>Sent:</b> Monday, November 18, 2019 12:05 PM<br>
<b>To:</b> Users of the Scantron ClassClimate survey tool <<a href="mailto:classclimate-users@listserv.ohio.edu">classclimate-users@listserv.ohio.edu</a>><br>
<b>Subject:</b> Re: [Classclimate-users] Updates<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Good Afternoon,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Carolyn, thank you for bringing this to our attention. I have escalated the issue and will follow up with you as soon as I have additional information. At first glance it appears that the data load today somehow is not able to see the
existing faculty users, so when it cannot find them it is creating them again.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Sherry, the data load is in progress, but has not yet completed.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Michelle<o:p></o:p></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Classclimate-users <<a href="mailto:classclimate-users-bounces@listserv.ohio.edu">classclimate-users-bounces@listserv.ohio.edu</a>>
<b>On Behalf Of </b>Gillogly, Sherry<br>
<b>Sent:</b> Monday, November 18, 2019 11:58 AM<br>
<b>To:</b> Users of the Scantron ClassClimate survey tool <<a href="mailto:classclimate-users@listserv.ohio.edu">classclimate-users@listserv.ohio.edu</a>><br>
<b>Subject:</b> Re: [Classclimate-users] Updates<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Have the fall classes been loaded? I am afraid to look the thing is so squirrely.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">S<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Classclimate-users <<a href="mailto:classclimate-users-bounces@listserv.ohio.edu">classclimate-users-bounces@listserv.ohio.edu</a>>
<b>On Behalf Of </b>Khurshid, Carolyn<br>
<b>Sent:</b> Monday, November 18, 2019 11:31 AM<br>
<b>To:</b> Users of the Scantron ClassClimate survey tool <<a href="mailto:classclimate-users@listserv.ohio.edu">classclimate-users@listserv.ohio.edu</a>><br>
<b>Subject:</b> Re: [Classclimate-users] Updates<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Lucida Bright",serif;color:black">oh, wow, my faculty have all duplicated! this is weird…</span><span style="font-size:12.0pt;font-family:"Lucida Bright",serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Lucida Bright",serif;color:black"><img border="0" width="792" height="441" style="width:8.25in;height:4.5937in" id="_x0000_i1025" src="cid:image001.png@01D59F9B.5212AAC0"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">From: </span></b><span style="color:black">Classclimate-users <<a href="mailto:classclimate-users-bounces@listserv.ohio.edu">classclimate-u</a><a href="mailto:classclimate-users-bounces@listserv.ohio.edu">sers-bounces@listserv.ohio.edu</a>>
on behalf of "Donaldson, Michelle" <<a href="mailto:donaldso@ohio.edu">donaldso@ohio.edu</a>><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">Reply-To: </span></b><span style="color:black">Users of the Scantron ClassClimate survey tool <<a href="mailto:classclimate-users@listserv.ohio.edu">classclimate-users@listserv.ohio.edu</a>><br>
<b>Date: </b>Friday, November 15, 2019 9:51 AM<br>
<b>To: </b>Users of the Scantron ClassClimate survey tool <<a href="mailto:classclimate-users@listserv.ohio.edu">classclimate-users@listserv.ohio.edu</a>><br>
<b>Subject: </b>[Classclimate-users] Updates<o:p></o:p></span></p>
</div>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Lucida Bright",serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:black">Good Morning,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">As you are preparing your evaluations for the end of term, I would like to pass along a recommendation from the vendor, for those of you who are using the paper forms. The vendor is recommending that the paper
forms be printed with the black and white setting on your printer, and if your printer does not have a black and white setting, gray scale would be the second choice.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Also, as many of you have asked me individually, I wanted to share with the group the timing of the course loads into Class Climate. Data loads between PeopleSoft (Student Information System) and Class Climate
happen weekly on Mondays (or Tuesday if Monday is a holiday). The data feed is a manual process so it can occur at any time on Mondays, but is typically processed in the afternoons. Courses appear within that data set when the PeopleSoft end date of the
course is within 28 days. So that means that the majority of the Fall courses will load into Class Climate with this coming Monday’s (November 18<sup>th</sup>) data load.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Michelle Donaldson<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Learning Systems Analyst III<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Ohio University Office of Information Technology<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
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