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<p class="MsoNormal">Hi Carolyn,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I wanted to let you know that the issue with the landing page for Report Creator has been resolved. Thank you again for bringing this to our attention.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Michelle<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Classclimate-users <classclimate-users-bounces@listserv.ohio.edu>
<b>On Behalf Of </b>Khurshid, Carolyn<br>
<b>Sent:</b> Tuesday, November 5, 2019 12:33 PM<br>
<b>To:</b> Users of the Scantron ClassClimate survey tool <classclimate-users@listserv.ohio.edu><br>
<b>Subject:</b> Re: [Classclimate-users] Ohio University Incident - Course & Instructor Evaluations (Class Climate) - 28 October 2019<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Lucida Bright",serif;color:black">yes, after i'd sent this i tried making a report and the next page looked normal and it looked fine. it's just the landing on that page is off. weird!<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Lucida Bright",serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">From: </span></b><span style="color:black">Classclimate-users <<a href="mailto:classclimate-users-bounces@listserv.ohio.edu">classclimate-users-bounces@listserv.ohio.edu</a>> on behalf of "Donaldson, Michelle"
<<a href="mailto:donaldso@ohio.edu">donaldso@ohio.edu</a>><br>
<b>Reply-To: </b>Users of the Scantron ClassClimate survey tool <<a href="mailto:classclimate-users@listserv.ohio.edu">classclimate-users@listserv.ohio.edu</a>><br>
<b>Date: </b>Tuesday, November 5, 2019 12:17 PM<br>
<b>To: </b>Users of the Scantron ClassClimate survey tool <<a href="mailto:classclimate-users@listserv.ohio.edu">classclimate-users@listserv.ohio.edu</a>><br>
<b>Subject: </b>Re: [Classclimate-users] Ohio University Incident - Course & Instructor Evaluations (Class Climate) - 28 October 2019<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Lucida Bright",serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:black">Hi Carolyn,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Thank you for brining this to our attention, we are investigating it now. It does appear that all of the functionality is there, the page just looks bad. So, if you need to create a report, you still have the
ability to do so, while we investigate what is wrong with the styling of that page. I’ll update this thread as soon as I have additional information.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Michelle<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Classclimate-users <<a href="mailto:classclimate-users-bounces@listserv.ohio.edu">classclimate-users-bounces@listserv.ohio.edu</a>>
<b>On Behalf Of </b>Khurshid, Carolyn<br>
<b>Sent:</b> Tuesday, November 5, 2019 11:01 AM<br>
<b>To:</b> Users of the Scantron ClassClimate survey tool <<a href="mailto:classclimate-users@listserv.ohio.edu">classclimate-users@listserv.ohio.edu</a>><br>
<b>Subject:</b> Re: [Classclimate-users] Ohio University Incident - Course & Instructor Evaluations (Class Climate) - 28 October 2019<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Lucida Bright",serif;color:black">i'm a Mac user. the report creator part of CC is a hot mess! everything else so far looks fine.</span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Lucida Bright",serif;color:black"> </span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Lucida Bright",serif;color:black">tried Firefox 70.0.1 and Safari 12.1.2</span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Lucida Bright",serif;color:black"> </span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Lucida Bright",serif;color:black">this is NOT how it's supposed to look IME</span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Lucida Bright",serif;color:black"> </span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">From: </span></b><span style="color:black">Classclimate-users <<a href="mailto:classclimate-users-bounces@listserv.ohio.edu">classclimate-users-bounces@listserv.ohio.edu</a>> on behalf of "Donaldson, Michelle"
<<a href="mailto:donaldso@ohio.edu">donaldso@ohio.edu</a>><br>
<b>Reply-To: </b>Users of the Scantron ClassClimate survey tool <<a href="mailto:classclimate-users@listserv.ohio.edu">classclimate-users@listserv.ohio.edu</a>><br>
<b>Date: </b>Monday, November 4, 2019 11:35 AM<br>
<b>To: </b>Users of the Scantron ClassClimate survey tool <<a href="mailto:classclimate-users@listserv.ohio.edu">classclimate-users@listserv.ohio.edu</a>><br>
<b>Subject: </b>Re: [Classclimate-users] Ohio University Incident - Course & Instructor Evaluations (Class Climate) - 28 October 2019<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Lucida Bright",serif;color:black"> </span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black">Good Morning Helen,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Class Climate has been back up and fully functional (survey emails included) since October 31. To make sure that your existing questionnaires are compatible with the changes included with version 8, please select
the Edit Option for any questionnaire you plan to deploy. When you do so, you will receive an option to convert the questionnaire to the new version as well as an explanation of what that change entails.
<b>PLEASE NOTE:</b> <b>Updating the questionnaire also requires updated printed forms.</b> So, if you have already printed the paper forms for a questionnaire that has not yet been updated, please either do not update the questionnaire or print new forms after
the questionnaire has been updated.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Michelle Donaldson<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Learning Systems Analyst III<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Ohio University Office of Information Technology<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Classclimate-users <<a href="mailto:classclimate-users-bounces@listserv.ohio.edu">classclimate-users-bounces@listserv.ohio.edu</a>>
<b>On Behalf Of </b>Kasler, Helen<br>
<b>Sent:</b> Monday, November 4, 2019 11:07 AM<br>
<b>To:</b> Users of the Scantron ClassClimate survey tool <<a href="mailto:classclimate-users@listserv.ohio.edu">classclimate-users@listserv.ohio.edu</a>><br>
<b>Subject:</b> Re: [Classclimate-users] Ohio University Incident - Course & Instructor Evaluations (Class Climate) - 28 October 2019<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">When will be system be ready to generate surveys? Since there is only a week after Thanksgiving, I would like to be able to send these out as soon as possible.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Thank you.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Helen</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Helen Kasler</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Administrative Associate</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Ohio University School of Music</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">740-593-4244</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:kasler@ohio.edu">kasler@ohio.edu</a></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Classclimate-users <<a href="mailto:classclimate-users-bounces@listserv.ohio.edu">classclimate-users-bounces@listserv.ohio.edu</a>>
<b>On Behalf Of </b>IT Service Desk<br>
<b>Sent:</b> Thursday, October 31, 2019 1:32 PM<br>
<b>To:</b> <a href="mailto:classclimate-users@listserv.ohio.edu">classclimate-users@listserv.ohio.edu</a><br>
<b>Subject:</b> [Classclimate-users] Ohio University Incident - Course & Instructor Evaluations (Class Climate) - 28 October 2019<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white">Resolved - 1 component affected - Class Climate Service has been restored. There... ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? </span><span style="color:black"><o:p></o:p></span></p>
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<h1 align="center" style="margin:0in;margin-bottom:.0001pt;text-align:center"><span style="font-size:30.0pt;font-family:"Segoe UI",sans-serif;color:#333333;font-weight:normal">Ohio University</span><o:p></o:p></h1>
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<span style="font-family:"Segoe UI",sans-serif;color:#333333;font-weight:normal">Course & Instructor Evaluations (Class Climate)</span><o:p></o:p></h2>
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<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Segoe UI",sans-serif;color:#333333">Incident resolved</span><o:p></o:p></p>
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<p class="MsoNormal"><span class="email-body"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333">Class Climate</span></span><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333"><br>
<span class="email-body">Service has been restored. There was a bug in the patch that was installed as part of the upgrade. The issue has now been resolved.</span><br>
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<span class="email-body">Contact the IT Service Desk at 740-593-1222 or <a href="https://www.ohio.edu/oit/help">
https://www.ohio.edu/oit/help</a> to report any lingering issues.</span><br>
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<span class="email-body">You are receiving this message either because you have subscribed to updates at
<a href="https://status.ohio.edu">https://status.ohio.edu</a> or because you are part of the core user group for the service(s) listed above.</span></span><o:p></o:p></p>
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<h3 style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#AAAAAA;font-weight:normal">Time posted</span><o:p></o:p></h3>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333">Oct 31, 13:29 EDT</span><o:p></o:p></p>
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<h3 style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#AAAAAA;font-weight:normal">Components affected</span><o:p></o:p></h3>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333">Testing & Surveys - Course & Instruct...</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:black"><a href="https://nam03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fu12100069.ct.sendgrid.net%2Fwf%2Fclick%3Fupn%3Dcawp9aEb5D-2Ff3eHiYohtRq9hgeTB363DLObjmmjiRSZ1QRzkZgfKfYn6EKXrtWFt_6FSU9BbKR-2FUZc7yN-2FOAYhER01ImLi8ayw8kUJyKnNwBBnm-2F41Tv99ijogimKrIMZgVr9E63zA09Ptl-2BgowoEVG0m2dL6DxRGzMWmRzOqDT6eDAfRuWnxIFSt1Ce2Rgtnw4N9Z5ThwIMK6M3hRE5obt8DnJE6T5ETtJx7DQ7ZR3CAxK9ywHQi-2FU7IYi06OjznvkFp7VXNf3vPlFNYbCqnvbWHIy5a3xFTrLgkznlYoHY-3D&data=02%7C01%7C%7C12bbb7dcc2d9443e4adf08d7630d75fe%7Cf3308007477c4a70888934611817c55a%7C0%7C0%7C637086781777069298&sdata=muuo03CRTWuKKJMmZEXZfXiPlQM10Rt%2FIuAf5xT%2FLmo%3D&reserved=0" originalsrc="https://u12100069.ct.sendgrid.net/wf/click?upn=cawp9aEb5D-2Ff3eHiYohtRq9hgeTB363DLObjmmjiRSZ1QRzkZgfKfYn6EKXrtWFt_6FSU9BbKR-2FUZc7yN-2FOAYhER01ImLi8ayw8kUJyKnNwBBnm-2F41Tv99ijogimKrIMZgVr9E63zA09Ptl-2BgowoEVG0m2dL6DxRGzMWmRzOqDT6eDAfRuWnxIFSt1Ce2Rgtnw4N9Z5ThwIMK6M3hRE5obt8DnJE6T5ETtJx7DQ7ZR3CAxK9ywHQi-2FU7IYi06OjznvkFp7VXNf3vPlFNYbCqnvbWHIy5a3xFTrLgkznlYoHY-3D" shash="BP/n+IM/YuFZ58lIMKsK4hTFGj2bWQpLAsTEX4aQIrIECWtHhiL4kFeYQiryBB1zmv2xpCa/0/cJT2QC/dLKWp4eR7IZI3i5xkU2BO3U9RkDLdUD4Uibryj7qQBxpOaFV65D+/pcaFJaSmtrKjzCcvatnylJ/rgdt/4hoaXNNzg="><span style="font-size:10.5pt;color:#776F67">View
3 previous incident updates</span></a> </span><o:p></o:p></p>
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<p align="center" style="text-align:center"><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:#AAAAAA">You received this email because you are subscribed to Ohio University's service status notifications.</span><o:p></o:p></p>
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