<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:Helvetica;
panose-1:2 11 6 4 2 2 2 3 2 4;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:"Trebuchet MS";
panose-1:2 11 6 3 2 2 2 2 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:"Lucida Bright";
panose-1:2 4 6 2 5 5 5 2 3 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
p.msonormal0, li.msonormal0, div.msonormal0
{mso-style-name:msonormal;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
span.apple-style-span
{mso-style-name:apple-style-span;}
span.EmailStyle19
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:#1F497D;}
span.EmailStyle20
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:#1F497D;}
span.EmailStyle21
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">The problem that occurs is when you send out a bunch of surveys all at once. If the one with the email conflict is the first one being sent, then you can see
the error and fix it before you send anything. If the error occurs in one of the other surveys you are sending, you won’t see the error until it deploys or you click through each eval to make sure there are no problems.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">This problem used to occur frequently, but is less common now. I recommend that you check the “Administrative Dashboard for Scheduled Tasks” after your evaluations
have sent. If you see an error there, you can fix it and resend the evaluation before it is too late.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Lisa<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#57534B">OHIO UNIVERSITY<br>
The Gladys W. and David H. Patton College of Education<br>
Curriculum & Technology Center<br>
Lisa S. Dael, MLS, CPP<br>
Online & Outreach Programs Coordinator<br>
McCracken Hall 225D <br>
1 Ohio University <br>
Athens OH 45701-2979 <br>
T: 740.593.9925 <br>
dael@ohio.edu <br>
<a href="http://www.ohio.edu/"><span style="color:#57534B">www.ohio.edu</span></a> • <a href="http://www.ohio.edu/compass"><span style="color:#57534B">www.ohio.edu/compass</span></a> <br>
<a href="http://www.twitter.com/OUPattonCollege"><span style="color:blue">www.twitter.com/OUPattonCollege</span></a> <br>
<a href="http://www.facebook.com/PattonCEHS"><span style="color:blue">www.facebook.com/PattonCEHS</span></a> <o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:18.0pt;background:white"><span style="font-size:10.5pt;font-family:"Trebuchet MS",sans-serif;color:#57534B">Called to Lead<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Classclimate-users <classclimate-users-bounces@listserv.ohio.edu>
<b>On Behalf Of </b>Malloy, Patti<br>
<b>Sent:</b> Tuesday, June 25, 2019 5:09 PM<br>
<b>To:</b> Users of the Scantron ClassClimate survey tool <classclimate-users@listserv.ohio.edu><br>
<b>Subject:</b> Re: [Classclimate-users] "too many recipients"?<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">This happened to me spring semester. I had a few students that dropped the class but their emails still loaded in Class Climate. I had to remove these students
from the email list and push the survey out again (the number of passwords were correct for the number of enrolled students).
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Patti Malloy<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"> Classclimate-users [<a href="mailto:classclimate-users-bounces@listserv.ohio.edu">mailto:classclimate-users-bounces@listserv.ohio.edu</a>]
<b>On Behalf Of </b>Dael, Lisa<br>
<b>Sent:</b> Tuesday, June 25, 2019 2:25 PM<br>
<b>To:</b> Users of the Scantron ClassClimate survey tool<br>
<b>Subject:</b> Re: [Classclimate-users] "too many recipients"?<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Carolyn:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">This happens to me occasionally. That means someone dropped the class late and remained on the roster which was loaded to Class Climate. Because of that, the
system thinks you have too many people for the survey. The eval did not send at all despite the fact that it may indicate it sent later in scheduled tasks is incorrect. It did not send at all. I just had an issue with this for spring.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Lsia<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="line-height:18.0pt;background:white"><span style="font-size:10.5pt;font-family:"Trebuchet MS",sans-serif;color:#57534B"><img border="0" width="200" height="54" style="width:2.0833in;height:.5625in" id="Picture_x0020_1" src="cid:image001.jpg@01D52B79.774AB6C0" alt="Ohio University"><br>
<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:18.0pt;background:white"><span style="font-size:10.5pt;font-family:"Trebuchet MS",sans-serif;color:#57534B">Patton College of Education<br>
Curriculum & Techonology Center <br>
Lisa S. Dael, MLS, CPP<br>
Online and Outreach Programs Coordinator<br>
McCracken Hall 225D <br>
1 Ohio University <br>
Athens OH 45701-2979 <br>
T: 740.593.9925<br>
<a href="mailto:dael@ohio.edu">dael@ohio.edu</a> <br>
<a href="http://www.ohio.edu/education"><span style="color:blue">www.ohio.edu/education</span></a>/ <o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:18.0pt;background:white"><span style="font-size:10.5pt;font-family:"Trebuchet MS",sans-serif;color:#57534B"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:18.0pt;background:white"><span style="font-size:10.5pt;font-family:"Trebuchet MS",sans-serif;color:#57534B">Called to Lead</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Classclimate-users [<a href="mailto:classclimate-users-bounces@listserv.ohio.edu">mailto:classclimate-users-bounces@listserv.ohio.edu</a>]
<b>On Behalf Of </b>Khurshid, Carolyn<br>
<b>Sent:</b> Tuesday, June 25, 2019 2:18 PM<br>
<b>To:</b> Users of the Scantron ClassClimate survey tool <<a href="mailto:classclimate-users@listserv.ohio.edu">classclimate-users@listserv.ohio.edu</a>><br>
<b>Subject:</b> [Classclimate-users] "too many recipients"?<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><span style="font-family:"Lucida Bright",serif;color:black">I got this message in CC:<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Lucida Bright",serif;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:red;background:#DFE3E4">Too many recipients. There are not enough PSWDs for this course because the number of PSWD recipients exceeds the number of participants defined
for this course. Some recipients have been moved to "Incorrect Addresses".</span></b><span style="font-family:"Lucida Bright",serif;color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Lucida Bright",serif;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal">And therefore one of our professors didn't get any returns on his evals! "Some" recipients weren't removed, they all apparently were and nothing went out. This has never happened before.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">I checked and the scheduled tasks seem to be okay, in fact, I am pretty sure these 2 evals were part of the large batch I did so I don't think the error was mine. Has this happened to anyone else?<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Carolyn<o:p></o:p></p>
</div>
<div>
<div>
<p class="MsoNormal"><span style="font-family:"Lucida Bright",serif"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Lucida Bright",serif"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span class="apple-style-span"><span style="font-family:"Lucida Bright",serif;color:black">Carolyn Khurshid</span></span><span style="font-family:"Lucida Bright",serif"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span class="apple-style-span"><span style="font-family:"Lucida Bright",serif;color:black">Dept Administrator</span></span><span style="font-family:"Lucida Bright",serif"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span class="apple-style-span"><span style="font-family:"Lucida Bright",serif;color:black">Chemistry & Biochemistry</span></span><span style="font-family:"Lucida Bright",serif"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span class="apple-style-span"><span style="font-family:"Lucida Bright",serif;color:black">Ohio University</span></span><span style="font-family:"Lucida Bright",serif"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span class="apple-style-span"><span style="font-family:"Lucida Bright",serif;color:black">Athens, OH 45701</span></span><span style="font-family:"Lucida Bright",serif"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal">740.593.9882<img border="0" width="886" height="219" style="width:9.2291in;height:2.2812in" id="_x0000_i1026" src="cid:image002.png@01D52B79.774AB6C0"><o:p></o:p></p>
</div>
</div>
</div>
</body>
</html>