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Just to be clear, as long as we change the participant counts, we can proceed to generate and distribute surveys for Fall? Is that correct?
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<div class="">On Nov 21, 2016, at 2:16 PM, Patton, Laura <<a href="mailto:pattonl@ohio.edu" class="">pattonl@ohio.edu</a>> wrote:</div>
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Hello everyone, below are instructions on changing the participant counts:<br class="">
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First, search for your courses. Then edit the course in question by clicking on the red pencil to the right (see below):<br class="">
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Here is where you change the participant count. In the box to the right of 'Enrollment' put the correct number of participants (in this case it should be 14 instead of 28), then select 'OK'.</div>
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Lisa, according to support there is no other option to fix the issue. Hopefully now that we know what caused the issue it won't happen in the future, but for now this is the best work around we have. </div>
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Thanks everyone!</div>
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Laura Patton<br class="">
Application Integration Specialist<br class="">
Office of Information Technology<br class="">
387 WUSOC, 160 W. Union St.<br class="">
Athens, Ohio 45701<br class="">
740-597-1483</div>
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<font face="Calibri, sans-serif" style="font-size: 11pt;" class=""><b class="">From:</b><span class="Apple-converted-space"> </span><a href="mailto:classclimate-users-bounces@listserv.ohio.edu" style="color: purple; text-decoration: underline;" class="">classclimate-users-bounces@listserv.ohio.edu</a><span class="Apple-converted-space"> </span><<a href="mailto:classclimate-users-bounces@listserv.ohio.edu" style="color: purple; text-decoration: underline;" class="">classclimate-users-bounces@listserv.ohio.edu</a>>
on behalf of Kasler, Helen<br class="">
<b class="">Sent:</b><span class="Apple-converted-space"> </span>Monday, November 21, 2016 12:41:23 PM<br class="">
<b class="">To:</b><span class="Apple-converted-space"> </span>Users of the Scantron ClassClimate survey tool<br class="">
<b class="">Subject:</b><span class="Apple-converted-space"> </span>Re: [Classclimate-users] Ohio University Class Climate</font>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);" class="">Laura:<o:p class=""></o:p></span></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);" class="">I had already started mine (and did several this morning) and had the right number of e-mails so even though it said (for example) I had 20, I had 10 e-mails.
Will this mess the surveys up? If so, I will e-mail the students that have already responded and delete all of them and resend.<o:p class=""></o:p></span></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);" class="">Helen Kasler<o:p class=""></o:p></span></div>
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<b class=""><span style="font-size: 11pt; font-family: Calibri, sans-serif;" class="">From:</span></b><span style="font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span class="Apple-converted-space"> </span><a href="mailto:classclimate-users-bounces@listserv.ohio.edu" style="color: purple; text-decoration: underline;" class="">classclimate-users-bounces@listserv.ohio.edu</a><span class="Apple-converted-space"> </span>[<a href="mailto:classclimate-users-bounces@listserv.ohio.edu" style="color: purple; text-decoration: underline;" class="">mailto:classclimate-users-bounces@listserv.ohio.edu</a>]<span class="Apple-converted-space"> </span><b class="">On
Behalf Of<span class="Apple-converted-space"> </span></b>Patton, Laura<br class="">
<b class="">Sent:</b><span class="Apple-converted-space"> </span>Monday, November 21, 2016 12:14 PM<br class="">
<b class="">To:</b><span class="Apple-converted-space"> </span>Users of the Scantron ClassClimate survey tool <<a href="mailto:classclimate-users@listserv.ohio.edu" style="color: purple; text-decoration: underline;" class="">classclimate-users@listserv.ohio.edu</a>><br class="">
<b class="">Subject:</b><span class="Apple-converted-space"> </span>Re: [Classclimate-users] Ohio University Class Climate<o:p class=""></o:p></span></div>
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Marlene,<o:p class=""></o:p></div>
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You'll have to edit the number of Participants, but the emails should be fine. So for example if you have 7 students, 7 emails will be present but the participant count is 14. Change that count to 7 and you're all set! <o:p class=""></o:p></div>
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Thanks!<o:p class=""></o:p></div>
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Laura<o:p class=""></o:p></p>
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On Nov 21, 2016, at 11:54 AM, Shostak, Marlene <<a href="mailto:shostakm@ohio.edu" style="color: purple; text-decoration: underline;" class="">shostakm@ohio.edu</a>> wrote:<o:p class=""></o:p></p>
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<span style="font-family: Palatino, serif;" class="">Thank you, Laura,</span><o:p class=""></o:p></div>
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<span style="font-family: Palatino, serif;" class="">I hadn’t started doing my surveys yet, so all I need to do is go into each course and manually delete the duplicate email addresses, is that right?</span><o:p class=""></o:p></div>
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<b class=""><span style="font-family: Calibri, sans-serif;" class="">From:<span class="Apple-converted-space"> </span></span></b><span style="font-family: Calibri, sans-serif;" class=""><</span><a href="mailto:classclimate-users-bounces@listserv.ohio.edu" style="color: purple; text-decoration: underline;" class=""><span style="font-family: Calibri, sans-serif;" class="">classclimate-users-bounces@listserv.ohio.edu</span></a><span style="font-family: Calibri, sans-serif;" class="">>
on behalf of "Patton, Laura" <</span><a href="mailto:pattonl@ohio.edu" style="color: purple; text-decoration: underline;" class=""><span style="font-family: Calibri, sans-serif;" class="">pattonl@ohio.edu</span></a><span style="font-family: Calibri, sans-serif;" class="">><br class="">
<b class="">Reply-To:<span class="Apple-converted-space"> </span></b>Users of the Scantron ClassClimate survey tool <</span><a href="mailto:classclimate-users@listserv.ohio.edu" style="color: purple; text-decoration: underline;" class=""><span style="font-family: Calibri, sans-serif;" class="">classclimate-users@listserv.ohio.edu</span></a><span style="font-family: Calibri, sans-serif;" class="">><br class="">
<b class="">Date:<span class="Apple-converted-space"> </span></b>Monday, November 21, 2016 at 11:40 AM<br class="">
<b class="">To:<span class="Apple-converted-space"> </span></b>Users of the Scantron ClassClimate survey tool <</span><a href="mailto:classclimate-users@listserv.ohio.edu" style="color: purple; text-decoration: underline;" class=""><span style="font-family: Calibri, sans-serif;" class="">classclimate-users@listserv.ohio.edu</span></a><span style="font-family: Calibri, sans-serif;" class="">><br class="">
<b class="">Subject:<span class="Apple-converted-space"> </span></b>Re: [Classclimate-users] Ohio University Class Climate</span><o:p class=""></o:p></div>
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<b class=""><span style="font-family: Andalus, serif;" class="">1.) Delete surveys that have been generated</span></b><o:p class=""></o:p></div>
<div style="margin: 0px 0in; font-size: 12pt; font-family: 'Times New Roman', serif;" class="">
<b class=""><span style="font-family: Andalus, serif;" class="">2.) Manually fix participant counts for each course you administer </span></b><o:p class=""></o:p></div>
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<b class=""><span style="font-family: Andalus, serif;" class="">3.) Re-generate surveys</span></b><o:p class=""></o:p></div>
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<b class=""><span style="font-family: Andalus, serif;" class=""> </span></b><o:p class=""></o:p></div>
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<b class=""><span style="font-family: Andalus, serif;" class="">If you have any questions regarding how to edit participant counts, don't hesitate to contact us for assistance. </span></b><o:p class=""></o:p></div>
<div style="margin: 0px 0in; font-size: 12pt; font-family: 'Times New Roman', serif;" class="">
<b class=""><span style="font-family: Andalus, serif;" class="">Again, I apologize for the inconvenience this has caused. </span></b><o:p class=""></o:p></div>
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<b class=""><span style="font-family: Andalus, serif;" class=""> </span></b><o:p class=""></o:p></div>
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<b class=""><span style="font-family: Andalus, serif;" class="">Going forward in the future we need to hold off on generating surveys for full term courses until the data load has been completed. Vendor support has determined this was the root cause of emails
not properly coming into the system. Full term courses are loaded 4 weeks before end of semester. I will notify this user list once full term courses are loaded and you can begin generating surveys at that time. This should prevent further issues with emails
not importing correctly.</span></b><o:p class=""></o:p></div>
<div style="margin: 0px 0in; font-size: 12pt; font-family: 'Times New Roman', serif;" class="">
<b class=""><span style="font-family: Andalus, serif;" class="">I know we have a while before our next big end of semester import, so I will send out a reminder email 2 weeks before our large full term course imports for Spring semester.</span></b><o:p class=""></o:p></div>
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<b class=""><span style="font-family: Andalus, serif;" class=""> </span></b><o:p class=""></o:p></div>
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<b class=""><span style="font-family: Andalus, serif;" class="">Thank you all for your patience with this issue! </span></b><o:p class=""></o:p></div>
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<span style="font-family: Andalus, serif;" class=""> </span><o:p class=""></o:p></div>
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<span style="font-size: 10pt; font-family: Andalus, serif;" class=""> <span class="Apple-converted-space"> </span><br class="">
Laura Patton<br class="">
Application Integration Specialist<br class="">
Office of Information Technology<br class="">
387 WUSOC, 160 W. Union St.<br class="">
Athens, Ohio 45701<br class="">
740-597-1483</span><o:p class=""></o:p></div>
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<b class=""><span style="font-size: 11pt; font-family: Calibri, sans-serif;" class="">From:</span></b><span style="font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span class="Apple-converted-space"> </span></span><a href="mailto:classclimate-users-bounces@listserv.ohio.edu" style="color: purple; text-decoration: underline;" class=""><span style="font-size: 11pt; font-family: Calibri, sans-serif;" class="">classclimate-users-bounces@listserv.ohio.edu</span></a><span style="font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span class="Apple-converted-space"> </span><</span><a href="mailto:classclimate-users-bounces@listserv.ohio.edu" style="color: purple; text-decoration: underline;" class=""><span style="font-size: 11pt; font-family: Calibri, sans-serif;" class="">classclimate-users-bounces@listserv.ohio.edu</span></a><span style="font-size: 11pt; font-family: Calibri, sans-serif;" class="">>
on behalf of Patton, Laura<br class="">
<b class="">Sent:</b><span class="Apple-converted-space"> </span>Monday, November 21, 2016 9:34:26 AM<br class="">
<b class="">To:</b><span class="Apple-converted-space"> </span>Users of the Scantron ClassClimate survey tool<br class="">
<b class="">Subject:</b><span class="Apple-converted-space"> </span>Re: [Classclimate-users] Ohio University Class Climate</span><o:p class=""></o:p></div>
<div class="">
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<span style="font-family: Andalus, serif;" class=""> </span><o:p class=""></o:p></div>
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<div style="margin: 0px 0in; font-size: 12pt; font-family: 'Times New Roman', serif;" class="">
<b class=""><span style="font-family: Andalus, serif;" class="">Class Climate Users,</span></b><o:p class=""></o:p></div>
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<b class=""><span style="font-family: Andalus, serif;" class=""> </span></b><o:p class=""></o:p></div>
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<b class=""><span style="font-family: Andalus, serif;" class="">Upon working with the vendor Friday evening, they believed they had found a work around for getting emails back into the system without doubling participant counts. When we tried it in our system,
participant counts still doubled. I am working on doing our regular weekly file imports right now to get emails into the system, but it appears participant counts are doubling. </span></b><o:p class=""></o:p></div>
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<b class=""><span style="font-family: Andalus, serif;" class=""> </span></b><o:p class=""></o:p></div>
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<b class=""><span style="font-family: Andalus, serif;" class="">Once I am finished loading data, emails will be back in the system and you can proceed to set-up surveys. I'll work with the vendor when they get into the office to find a resolution for the doubled
participant counts. It will most likely be a manual process. </span></b><o:p class=""></o:p></div>
<div style="margin: 0px 0in; font-size: 12pt; font-family: 'Times New Roman', serif;" class="">
<b class=""><span style="font-family: Andalus, serif;" class=""> </span></b><o:p class=""></o:p></div>
<div style="margin: 0px 0in; font-size: 12pt; font-family: 'Times New Roman', serif;" class="">
<b class=""><span style="font-family: Andalus, serif;" class="">I apologize for the inconvenience this has caused. Thank you for your patience while we work to resolve this issue!</span></b><o:p class=""></o:p></div>
<div style="margin: 0px 0in; font-size: 12pt; font-family: 'Times New Roman', serif;" class="">
<span style="font-family: Andalus, serif;" class=""> </span><o:p class=""></o:p></div>
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<div class="">
<div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; background-color: white;" class="">
<span style="font-size: 10pt; font-family: Andalus, serif;" class=""> <span class="Apple-converted-space"> </span><br class="">
Laura Patton<br class="">
Application Integration Specialist<br class="">
Office of Information Technology<br class="">
387 WUSOC, 160 W. Union St.<br class="">
Athens, Ohio 45701<br class="">
740-597-1483</span><o:p class=""></o:p></div>
</div>
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<div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class="">
<b class=""><span style="font-size: 11pt; font-family: Calibri, sans-serif;" class="">From:</span></b><span style="font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span class="Apple-converted-space"> </span></span><a href="mailto:classclimate-users-bounces@listserv.ohio.edu" style="color: purple; text-decoration: underline;" class=""><span style="font-size: 11pt; font-family: Calibri, sans-serif;" class="">classclimate-users-bounces@listserv.ohio.edu</span></a><span style="font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span class="Apple-converted-space"> </span><</span><a href="mailto:classclimate-users-bounces@listserv.ohio.edu" style="color: purple; text-decoration: underline;" class=""><span style="font-size: 11pt; font-family: Calibri, sans-serif;" class="">classclimate-users-bounces@listserv.ohio.edu</span></a><span style="font-size: 11pt; font-family: Calibri, sans-serif;" class="">>
on behalf of Kaaz, Wendy<br class="">
<b class="">Sent:</b><span class="Apple-converted-space"> </span>Monday, November 21, 2016 9:19:04 AM<br class="">
<b class="">To:</b><span class="Apple-converted-space"> </span>Users of the Scantron ClassClimate survey tool<br class="">
<b class="">Subject:</b><span class="Apple-converted-space"> </span>Re: [Classclimate-users] Ohio University Class Climate</span><span style="font-family: Andalus, serif;" class=""></span><o:p class=""></o:p></div>
<div class="">
<div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class="">
<span style="font-family: Andalus, serif;" class=""> </span><o:p class=""></o:p></div>
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<div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class="">
<span style="font-size: 10pt; font-family: Andalus, serif;" class="">So, should we go ahead and set up like this and fix after? Or do we think it might be fixed today?<br class="">
<br class="">
Wendy<br class="">
<br class="">
-----Original Message-----<br class="">
From:<span class="Apple-converted-space"> </span></span><a href="mailto:classclimate-users-bounces@listserv.ohio.edu" style="color: purple; text-decoration: underline;" class=""><span style="font-size: 10pt; font-family: Andalus, serif;" class="">classclimate-users-bounces@listserv.ohio.edu</span></a><span style="font-size: 10pt; font-family: Andalus, serif;" class=""><span class="Apple-converted-space"> </span>[</span><a href="mailto:classclimate-users-bounces@listserv.ohio.edu" style="color: purple; text-decoration: underline;" class=""><span style="font-size: 10pt; font-family: Andalus, serif;" class="">mailto:classclimate-users-bounces@listserv.ohio.edu</span></a><span style="font-size: 10pt; font-family: Andalus, serif;" class="">]
On Behalf Of Metts, Daphne<br class="">
Sent: Monday, November 21, 2016 8:57 AM<br class="">
To: Users of the Scantron ClassClimate survey tool <</span><a href="mailto:classclimate-users@listserv.ohio.edu" style="color: purple; text-decoration: underline;" class=""><span style="font-size: 10pt; font-family: Andalus, serif;" class="">classclimate-users@listserv.ohio.edu</span></a><span style="font-size: 10pt; font-family: Andalus, serif;" class="">><br class="">
Cc:<span class="Apple-converted-space"> </span></span><a href="mailto:Julie.fulgham@scantron.com" style="color: purple; text-decoration: underline;" class=""><span style="font-size: 10pt; font-family: Andalus, serif;" class="">Julie.fulgham@scantron.com</span></a><span style="font-size: 10pt; font-family: Andalus, serif;" class=""><br class="">
Subject: [Classclimate-users] Ohio University Class Climate<br class="">
<br class="">
In a spot check of classes and participants for fall semester, it appears that the number of participants is double the actual enrollment of each course.<br class="">
<br class="">
Michael, just making sure you’re aware of the status this morning.</span><span style="font-size: 10pt; font-family: PMingLiU;" class=""><br class="">
<br class="">
</span><span style="font-size: 10pt; font-family: Andalus, serif;" class="">Daphne</span><span style="font-size: 10pt; font-family: PMingLiU;" class=""><br class="">
<br class="">
</span><span style="font-size: 10pt; font-family: Andalus, serif;" class="">_______________________________________________</span><span style="font-size: 10pt; font-family: PMingLiU;" class=""><br class="">
</span><span style="font-size: 10pt; font-family: Andalus, serif;" class="">Classclimate-users mailing list</span><span style="font-size: 10pt; font-family: PMingLiU;" class=""><br class="">
</span><a href="mailto:Classclimate-users@listserv.ohio.edu" style="color: purple; text-decoration: underline;" class=""><span style="font-size: 10pt; font-family: Andalus, serif;" class="">Classclimate-users@listserv.ohio.edu</span></a><span style="font-size: 10pt; font-family: PMingLiU;" class=""><br class="">
</span><a href="http://listserv.ohio.edu/mailman/listinfo/classclimate-users" style="color: purple; text-decoration: underline;" class=""><span style="font-size: 10pt; font-family: Andalus, serif;" class="">http://listserv.ohio.edu/mailman/listinfo/classclimate-users</span></a><span style="font-size: 10pt; font-family: Andalus, serif;" class=""><br class="">
<br class="">
_______________________________________________<br class="">
Classclimate-users mailing list<br class="">
</span><a href="mailto:Classclimate-users@listserv.ohio.edu" style="color: purple; text-decoration: underline;" class=""><span style="font-size: 10pt; font-family: Andalus, serif;" class="">Classclimate-users@listserv.ohio.edu</span></a><span style="font-size: 10pt; font-family: Andalus, serif;" class=""><br class="">
</span><a href="http://listserv.ohio.edu/mailman/listinfo/classclimate-users" style="color: purple; text-decoration: underline;" class=""><span style="font-size: 10pt; font-family: Andalus, serif;" class="">http://listserv.ohio.edu/mailman/listinfo/classclimate-users</span></a><o:p class=""></o:p></div>
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<div class="">
<div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;" class="">
_______________________________________________<br class="">
Classclimate-users mailing list<br class="">
<a href="mailto:Classclimate-users@listserv.ohio.edu" style="color: purple; text-decoration: underline;" class="">Classclimate-users@listserv.ohio.edu</a><br class="">
<a href="http://listserv.ohio.edu/mailman/listinfo/classclimate-users" style="color: purple; text-decoration: underline;" class="">http://listserv.ohio.edu/mailman/listinfo/classclimate-users</a><o:p class=""></o:p></div>
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</div>
<span style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;" class="">_______________________________________________</span><br style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class="">
<span style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;" class="">Classclimate-users
mailing list</span><br style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class="">
<a href="mailto:Classclimate-users@listserv.ohio.edu" style="color: purple; text-decoration: underline; font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class="">Classclimate-users@listserv.ohio.edu</a><br style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class="">
<a href="http://listserv.ohio.edu/mailman/listinfo/classclimate-users" style="color: purple; text-decoration: underline; font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class="">http://listserv.ohio.edu/mailman/listinfo/classclimate-users</a></div>
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