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Notification of Issue Change
The following changes have been made to this Issue: Changed Status to Closed from Open, Appended a Description, Deleted Assignees: Exchange Dave Beauvais Don Hone, Survey sent to grenert@ohio.edu.

This update was submitted by Jay Beam / beam@ohio.edu

Issue: Class Climate mail service error message (From Request Tickets)
Issue Number: 200569

Date: 10/22/2012              Time: 10:37:07
Creation Date: 10/22/2012     Creation Time: 10:25:53
Created By: grenert

Description:

Entered on 10/22/2012 at 10:37:07 EDT (GMT-0400) by Jay Beam:
Resolved, closing ticket

Entered on 10/22/2012 at 10:25:53 EDT (GMT-0400) by Joseph Grenert:
      
The Class Climate survey system is displaying the message below, which in the past has required Steve Romin in OIT to reset something on the OU mail server.



 Error Message
         Attention: Errors have occurred in the Mail Service. Please  confirm the error messages in the Mail Service Log in the menu "System  Information/Mail Service Log", so that this message is no longer shown.

Current Assignees: 

CC(s): (permanent) classclimate-users@listserv.ohio.edu

Issue Information:

Classroom Issue: Off


Contact Information:

User ID: grenert

First Name: Joseph

Last Name: Grenert

Email Address: grenert@ohio.edu

Phone Number: (740)593-1433

Department: Health Sciences Professions, Dean's Office

Address/Location: Grover Center$361 W$Athens, OH 45701$United States

OU Status: Faculty and Staff

Title/Rank: Director Of Communications

Primary Campus: Athens


Complete History:

Date        Time      User            Action                        
--------------------------------------------------------------------
10/22/2012  10:25 AM  grenert         Initial Classroom Issue: Off...
10/22/2012  10:25 AM  grenert         : Joseph...
10/22/2012  10:25 AM  grenert         Added CC: classclimate-users@listserv.ohio.edu
10/22/2012  10:25 AM  Escalated       Escalated: Customer Request Notification
10/22/2012  10:25 AM  Escalated       Changed Internal Comments to Initial status - Request
10/22/2012  10:25 AM  grenert         Notification mail sent: Cc: classclimate-users@listserv.ohio.edu
10/22/2012  10:31 AM  Jeffrey Morris  Changed Status to Open from Request
10/22/2012  10:31 AM  Jeffrey Morris  Changed Title of Issue
10/22/2012  10:31 AM  Jeffrey Morris  Set Severity to Individual ...
10/22/2012  10:31 AM  Jeffrey Morris  Added Assignee : Exchange Dave Beauvais Don Hone
10/22/2012  10:31 AM  Escalated       Escalated: Oracle to Oracle Number - Add to Billing Scrn
10/22/2012  10:31 AM  Escalated       Changed Oracle Account Number to
10/22/2012  10:31 AM  Escalated       Changed Update Account? to No
10/22/2012  10:31 AM  Jeffrey Morris  Notification mail sent: Assignee: Dave Beauvais Don Hone; Cc: classclimate-users@listserv.ohio.edu
10/22/2012  10:37 AM  Jay Beam        Changed Status to Closed from Open
10/22/2012  10:37 AM  Jay Beam        Appended a Description.
10/22/2012  10:37 AM  Jay Beam        Deleted Assignees: Exchange Dave Beauvais Don Hone
10/22/2012  10:37 AM  Jay Beam        Survey sent to grenert@ohio.edu

