[Classclimate-users] Class Climate Issue

[Khurshid, Carolyn]

I had the CHEM PLTL classes (these are "TUT" classes) done then Wayne pointed out the problem.  I looked and sure enough no participant email addys.  Deleted the PLTL evals and re-created them, still no email addys.   But, I do have returns on many of my other evals which began this week.

Carolyn

From: <Gadbau-Myers>, Megan <gadbau-m at ohio.edu<mailto:gadbau-m at ohio.edu>>
Reply-To: Users of the Scantron ClassClimate survey tool <classclimate-users at listserv.ohio.edu<mailto:classclimate-users at listserv.ohio.edu>>
Date: Friday, April 15, 2016 3:12 PM
To: Users of the Scantron ClassClimate survey tool <classclimate-users at listserv.ohio.edu<mailto:classclimate-users at listserv.ohio.edu>>
Subject: Re: [Classclimate-users] Class Climate Issue

Hi All,

OIT is looking into the cause of the missing recipients with the help of the vendor, but in the meantime, we've re-loaded them back into the system.  Our spot-checks have found the participant emails intact, but those of you who still need to generate surveys and scheduled tasks (or have surveys in progress), please check your courses and let us know if you find any courses missing emails.

Please note that surveys in progress should be fine, its just that some of the emails have been delayed.  Depending on the timing of the tasks, you may need to re-execute a reminder email.

Thanks,
Megan
--

Megan Myers
IT Support Specialist
Customer Support Services
Office of Information Technology
Ohio University
gadbau-m at ohio.edu<mailto:gadbau-m at ohio.edu>
740.593.1222

[cid:518DB8F7-2941-4A0A-8230-ACB8056CF2CB]
http://www.ohio.edu/oitech


From: <classclimate-users-bounces at listserv.ohio.edu<mailto:classclimate-users-bounces at listserv.ohio.edu>> on behalf of "Chiasson, Wayne" <chiasson at ohio.edu<mailto:chiasson at ohio.edu>>
Reply-To: Class Climate Users Listerv <classclimate-users at listserv.ohio.edu<mailto:classclimate-users at listserv.ohio.edu>>
Date: Friday, April 15, 2016 at 2:46 PM
To: Class Climate Users Listerv <classclimate-users at listserv.ohio.edu<mailto:classclimate-users at listserv.ohio.edu>>
Subject: Re: [Classclimate-users] Class Climate Issue


Hi Marlene,

I really don't know. I have spoken to a few departments who have had the same problem, and heard that this was not Arts and Sciences specific. However, I just spoke with Chemistry and they started their evals earlier this week and are running fine. They were setting up their tutorials and those were empty. So it did affect some of their sections.

You may be okay, but check to see if emails are present. This can be done by clicking "Display Courses" and selecting the semester. Edit a course and then "Administrate participants". If you have emails, you should be okay. Mine are empty.

Hope this helps,
Wayne

----------------------------------------------
Wayne Chiasson
Department Administrator
Physics and Astronomy
Ohio University
Athens, OH 45701
chiasson at ohio.edu<mailto:chiasson at ohio.edu>
Phone (740)593-1712
Fax (740)593-0433
Office: 269-B Clippinger Labs
http://www.ohio.edu/physastro
----------------------------------------------



From: <classclimate-users-bounces at listserv.ohio.edu<mailto:classclimate-users-bounces at listserv.ohio.edu>> on behalf of "Shostak, Marlene" <shostakm at ohio.edu<mailto:shostakm at ohio.edu>>
Reply-To: Users of the Scantron ClassClimate survey tool <classclimate-users at listserv.ohio.edu<mailto:classclimate-users at listserv.ohio.edu>>
Date: Friday, April 15, 2016 at 2:20 PM
To: Users of the Scantron ClassClimate survey tool <classclimate-users at listserv.ohio.edu<mailto:classclimate-users at listserv.ohio.edu>>
Subject: Re: [Classclimate-users] Class Climate Issue

Wayne,

Does this involve everyone?
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Marlene Shostak
Department Administrator
School of Visual Communication
Schoonover Center 250
1 Ohio University
Athens, OH  45701-2979

740-597-1332
<shostakm at ohio.edu<mailto:shostakm at ohio.edu>>
<ohio.edu/viscom>






From: <classclimate-users-bounces at listserv.ohio.edu<mailto:classclimate-users-bounces at listserv.ohio.edu>> on behalf of "Chiasson, Wayne" <chiasson at ohio.edu<mailto:chiasson at ohio.edu>>
Reply-To: Users of the Scantron ClassClimate survey tool <classclimate-users at listserv.ohio.edu<mailto:classclimate-users at listserv.ohio.edu>>
Date: Friday, April 15, 2016 at 1:57 PM
To: "classclimate-users at listserv.ohio.edu<mailto:classclimate-users at listserv.ohio.edu>" <classclimate-users at listserv.ohio.edu<mailto:classclimate-users at listserv.ohio.edu>>
Subject: [Classclimate-users] Class Climate Issue


Many of you may already be aware of the problem, but there was an issue with the Class Climate data dump. Courses were loaded with number of recipients, but the email addresses were not included and these are needed to send out the surveys. OIT has been notified and they are looking into the problem.

Wayne

----------------------------------------------
Wayne Chiasson
Department Administrator
Physics and Astronomy
Ohio University
Athens, OH 45701
chiasson at ohio.edu<mailto:chiasson at ohio.edu>
Phone (740)593-1712
Fax (740)593-0433
Office: 269-B Clippinger Labs
http://www.ohio.edu/physastro
----------------------------------------------


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