[Classclimate-users] Problem with "PSWD recipients exceeds the number of participants" - please help!

[Sheets, Cheri]

I had this same problem and discovered, as the message indicates, there was an issue with my list. We had a student withdrawl, but their email was listed, so that made the count incorrect.  Once I removed the student's email and hit save, the message went away and the survey went out without a problem.

Cheri

Cheri Sheets, BSVC
Geological Sciences
740 593-1101
sheetsc at ohio.edu

From: classclimate-users-bounces at listserv.ohio.edu [mailto:classclimate-users-bounces at listserv.ohio.edu] On Behalf Of Bennett, Ann
Sent: Thursday, August 08, 2013 1:04 PM
To: Users of the Scantron ClassClimate survey tool
Subject: Re: [Classclimate-users] Problem with "PSWD recipients exceeds the number of participants" - please help!

I will try that!
Thank you,
Ann

From: classclimate-users-bounces at listserv.ohio.edu<mailto:classclimate-users-bounces at listserv.ohio.edu> [mailto:classclimate-users-bounces at listserv.ohio.edu] On Behalf Of Adkins, Shanna
Sent: Thursday, August 08, 2013 12:40 PM
To: Users of the Scantron ClassClimate survey tool
Subject: Re: [Classclimate-users] Problem with "PSWD recipients exceeds the number of participants" - please help!

Ann,

I have had trouble with this also.  I click activate and deactivate and save again and the message goes away.  I have emailed Megan Gadbau-Myers and she has submitted a ticket regarding the problem.

Shanna Adkins
Administrative Assistant
eLearning OHIO
Haning Hall 100
1 Ohio University
Athens, OH  45701-2979
740-593-0048
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From: classclimate-users-bounces at listserv.ohio.edu<mailto:classclimate-users-bounces at listserv.ohio.edu> [mailto:classclimate-users-bounces at listserv.ohio.edu] On Behalf Of Bennett, Ann
Sent: Thursday, August 08, 2013 12:34 PM
To: Users of the Scantron ClassClimate survey tool
Subject: [Classclimate-users] Problem with "PSWD recipients exceeds the number of participants" - please help!

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This is my third attempt to get these out to the sections that did not receive emails with the first attempt (which worked for half of our second summer sessions).  How do I get past this?
Thank you,
Ann

Ann Bennett
Dept. Admin.
Dept. of Sociology and Anthropology
Ohio University
162 Bentley Annex
740-593-1350



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